was founded in 1985, in San Diego, California and since its
inception has been providing Shopping Center Customer Service Programs
throughout the United States.
is the largest and only national Shopping
Center Customer Service provider in the United States, and in conjunction with
its sister company based in Toronto, Canada, the companies operate more than 500
locations in the United States, Canada and England.
Having been a part of the shopping center industry for
over a quarter of a century worldwide, and in the United States for over twenty
three years, we know shopping centers and we know the customer service business.
Our sole focus as a company has been providing regional
and super regional shopping centers with customer service programs that match a
shopping center's needs. In short, customer service is not an afterthought in our business but the focus of our business.
success is based on providing the public with high quality Customer Service.
An organization is only as good as its people. Our
dedicated, committed-to-quality teams are what set us apart from all others.
Having worked so hard to develop our reputation for
Quality Customer Service, we are proud to be part of something special. It
is only by continuing to follow through on a day-to-day, Customer-to-Customer
basis and providing the very best in service that allows us to continue to
We measure our successes at
commitment to and fulfillment of the company standards in dealing with
our key customers.